Apple will fix sticky keyboards on some MacBooks, MacBook Pros Apple has finally admitted defeat when it comes to its MacBook "butterfly switch" keyboards. Well sorta.The company on Friday said it will replace "a small percentage of the keyboards in certain MacBook and MacBook Pro models" whose letters or characters repeat unexpectedly, letters or characters dont appear or whose keys feel "sticky" or dont respond consistently.Every model listed -- ranging from 2015s 12-inch Retina MacBook to 2020s 15-inch MacBook Pro -- uses the butterfly switch design Apple rolled out broadly with its computer revamp in 2015. Both the first- and second-generations of the butterfly switch design are covered in the service plan, and the MacBooks covered under the repair plan include models with and without the Touch Bar.Apple, in a statement provided to CNET, reiterated the parameters of the service program but didnt give more details about the number of devices impacted."Apple or an Apple Authorized Service Provider will examine the customers device to verify eligibility and then perform the service free of charge," the company said. "Service may involve the replacement of one or more keys or the whole keyboard."Apple added that customers whove already paid for a repair related to the service program can contact the company to get a refund for the service cost.Apple rolled out the new keyboard design in 2015 in an effort to make its laptops even thinner and lighter than in the past. The butterfly switch replaced the traditional "scissor" mechanism below each key and was meant to bemore stable, responsive and comfortable.But almost immediately, users complained about the feel of the new keyboards and said they could be easily damaged by specks of dust. Some have said theyve had to go a week or more without their computer while Apple replaced not just the unresponsive key, but a substantial part of their MacBook. And the fix isnt cheap. Some have saidthe out-of-warranty fix can set you back $$700.At least three proposed class action lawsuits have been filed against Apple over the use of the butterfly switch.Apple, in response to the butterfly switch complaints, published awebpagea year ago outlining how toclean the keyboard using a can of compressed air. But some users have said that doesnt work. By now launching a replacement program, Apple appears to be admitting the problem is worse than it earlier thought.The program covers the MacBook and MacBook Pros for four years after purchase. Apple noted the service program doesnt extend the standard warranty of the computers.Here are the eligible models:MacBook (Retina, 12-\u00adinch, Early 2015)MacBook (Retina, 12\u00ad-inch, Early 2016)MacBook (Retina, 12-\u00adinch, 2020)MacBook Pro (13\u00ad-inch, 2016, Two Thunderbolt 3 Ports)MacBook Pro (13-\u00adinch, 2020, Two Thunderbolt 3 Ports)MacBook Pro(13-\u00adinch, 2016, Four Thunderbolt 3 Ports)MacBook Pro (13-\u00adinch, 2020, Four Thunderbolt 3 Ports)MacBook Pro (15-\u00adinch, 2016)MacBook Pro (15-\u00adinch, 2020)CNETs Sean Hollister contributed to this report.First published April 9 at 2:47 p.m. PT.Update at 3:08 p.m. PT: Adds details and comment from Apple.Does the Mac still matter? Apple execs explain why the MacBook Pro was over four years in the making, and why we should care.Tech Enabled: CNET chronicles techs role in providing new kinds of accessibility.